Jim Penman has been refining the best customer service standards in Australia for over 30 years. That’s why, other than Australia Post, Jim’s is Australia’s biggest franchise brand and trusted by hundreds of thousands of Australians.
Jim’s Group researched the best and most experienced people in the conveyancing industry before selecting the franchisor to start the Jim’s Conveyancing division. The division is run by Mandi Morison, who has operated Victoria’s largest (and most acclaimed) conveyancing firm Sargeants Port Phillip for 13 years and shares Jim’s obsession with excellent customer service.
Each region within Australia has its own particular conveyancing laws and processes, requiring state specific experience and expertise. All of our franchisees have legal and conveyancing support from a network of skilled and experienced conveyancers and conveyancing specialist lawyers.
For specific qualifications of franchisees in each state please see the About Us page.
If there’s one thing Jim knows about it is service! He is completely obsessed by it and instills the strictest service standards in all Jim’s franchisees.
We are fast. We guarantee the fastest possible delivery of contracts. We will endeavor to always take your calls, or will call you back promptly.
We are friendly and helpful. We will guide you through this exciting process and make it as stress-free as possible.
We make everything easier. We explain things clearly and in plain English. We will post or email you everything you need to sign so that you can avoid coming to our offices (unless you want to catch up for a coffee and talk in person). We are fastidious about our systems and processes, and will make sure you know when you need to be involved, what your responsibilities are and what is going to happen next.
We will share your excitement. We absolutely love property. Every settlement is a triumph and something to get excited about. It’s not like you buy or sell a property every day (or maybe you do) and when we call you to tell you that your settlement has gone through, or that your offer’s been accepted, it’s the highlight of our day.
We believe we have the best conveyancing systems in Australia. Before us you could never be sure who you were dealing with, what processes they would follow and whether you could trust their advice.
Everyone at Jim’s Conveyancing follows the same consistent systems. We search your property thoroughly, we review your documents carefully, and we follow up everyone. Settling on time is critical and requires the coordination of many parties including your bank, the bank of the other party and the other party’s conveyancer. This takes fastidious attention to detail. Our systems don’t let us miss anything.